I BOUGHT A FAKE PHONE: WHAT DO I DO?

Counterfeit phones are manufactured illegally and in most countries it is illegal to sell them. Counterfeit phones are produced to deceive consumers into thinking they are genuine.

If you have purchased a fake phone by mistake then you should attempt to return it from where you bought it for a full refund. Then you should report the counterfeit sale to the police, the genuine brand owner and any relevant authorities as soon as possible.

If you have bought the product online then you should attempt to contact the seller to arrange a refund and then report the counterfeit sale.


Apple products

To report suspected counterfeit or imitation Apple products, contact: enforcement@apple.com.


Motorola products

To report suspected counterfeit or imitation Motorola Mobility products, contact: y17774@motorola.com.


Nokia products

To report suspected counterfeit or imitation Nokia products, contact: brandprotection@nokia.com.


Sony products

To report suspected counterfeit or imitation Sony products, contact: counterfeit@sonymobile.com